INVESTOR RESOURCES
Frequently Asked Questions
Answers to the questions property owners and investors ask most — before and after signing with Portfolio Property Management.
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Will I have input on tenant selection for my property?
As your property manager, Portfolio Property Management will provide professional recommendations based on a thorough application review. As the property owner, you retain final approval on all accepted applications.
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Can I use my own contractor and how does that affect your management fee?
Property owners are welcome to use their own vendors. This does not affect the management fee. However, using your own vendor does waive the 15% overhead fee applied to all vendor coordination managed by our team — along with the insurance coverage that comes with our vendor relationships.
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Is there a discounted rate for owners with multiple properties?
Yes. Portfolio Property Management offers discounted management rates for owners who sign on multiple properties with our company. Please contact us directly to discuss a personalized fee structure.
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Is there a minimum contract term and what happens if I'm not satisfied?
Our standard management agreement has a minimum term of one year. However, the contract includes an early termination clause that outlines the process and conditions under which either party may exit the agreement prior to the end of the term.
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How do you handle evictions and what is the typical timeline and cost?
Portfolio Property Management oversees the full unlawful detainer process from start to finish. The starting rate for an uncontested eviction is $875. We are unable to guarantee a specific timeline as eviction proceedings can be affected by unforeseen circumstances involving all parties — however our team manages every step of the process on your behalf.
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How do you handle maintenance and repairs on my property?
Every property owner has different preferences when it comes to maintenance. If you prefer to use your own vendors, we will notify you of all maintenance items and obtain your approval before taking any action. If you prefer a completely hands-off approach, our team coordinates everything on your behalf — so you don't have to.
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How and when do I receive my owner disbursement?
Owner disbursements are processed on either the 10th of the month or the last business day of the month. Payments are issued by check or ACH direct deposit — whichever you prefer.
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How do you determine the right rental rate for my property?
We combine our in-depth knowledge of the local market with comprehensive online rental platforms to ensure your property is priced competitively and accurately. Our goal is to maximize your rental income while minimizing vacancy time.
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Do you handle the lease renewal process?
Yes. As a full-service property management company we handle every aspect of the leasing cycle — from inspections, notices, and marketing to lease renewals, rental increases, and evictions. You can be as involved or as hands-off as you prefer.
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What sets Portfolio Property Management apart from other property management companies?
Portfolio Property Management is not a single-strategy company. When you work with us you gain access to a full-service real estate firm with over 40 years of experience managing multifamily, single-family, commercial, and retail properties across California. Our in-house brokerage, maintenance team, and receivership division operate under one roof — meaning nothing gets handed off to a stranger. Our CEO, Dr. Mary Sawyer, CCIM, has served as a court-appointed receiver in Federal and State court since 1991, holds FBI and FDIC clearance, and carries the highest commercial real estate designation in the country. We don't just manage your property — we protect and grow your investment.
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How is your management fee structured?
We offer personalized management tailored to the specific needs of each owner and property. Management fees are negotiable on a property by property basis. Please contact us to discuss a fee structure that works for your portfolio.
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Can you provide references from current clients?
Yes. References are available upon request. Please contact our office directly and we will be happy to connect you with current clients.
Still have questions?
Our team is happy to walk you through anything not covered here. Give us a call or schedule a consultation.
